Refund Policy

Refund terms for Aloha Loop Oʻahu reservations, add-ons, and tour packages.

This is an editable template for review by a qualified Hawaiʻi attorney before publication. It does not constitute legal advice.

Deposits

Deposits are refundable up to 7 days before service. See our Cancellation Policy for full details.

Processing time

Approved refunds are processed to the original payment method within 5–10 business days.

Disputes

Please contact us before filing a payment dispute, most concerns are resolved directly and faster than a chargeback.